Help Center

Need a hand with anything? Check out our configuration guides below.


Getting started

Welcome aboard! Here’s how to get started.


Direct message basics

Learn how to use GreetBot’s most popular feature.


Message scheduling

Reduce information overload with a series of direct messages.


Channel message basics

Leverage channel messages for seamless orientation & team building.


Message formatting

Customize your messages with markup formatting and @mentions.


Greet Packs

What you need to know about one of GreetBot’s most fun features.


Ephemeral messages

Post channel messages in a more discreet way.


Welcoming Guests

Configure dedicated welcome messages just for your Guests.


Intro Mixer

Encourage new connections with regular #channel member introductions.


Message Log

Stay on top of the latest activity with the Message Log.


Testing your setup

Here’s how to test and preview your onboarding messages.


Billing management

Your quick guide to GreetBot billing and payments.

Need more help?

Questions? Feedback? Email us at [email protected] or join our Slack community at