Help Center

Need a hand with anything? Check out our configuration guides below.

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Getting started

Welcome aboard! Here’s how to get started.

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Direct message basics

Learn how to use GreetBot’s most popular feature.

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Message scheduling

Reduce information overload with a series of direct messages.

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Channel message basics

Leverage channel messages for seamless orientation & team building.

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Message formatting

Customize your messages with markup formatting and @mentions.

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Theme Packs

What you need to know about one of GreetBot’s most fun features.

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Ephemeral messages

Post channel messages in a more discreet way.

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Welcoming Guests

Configure dedicated welcome messages just for your Guests.

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Intro Mixer

Encourage new connections with regular member introductions.

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Message Log

Stay on top of the latest activity with the Message Log.

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Testing your setup

Here’s how to test and preview your onboarding messages.

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Billing management

Your quick guide to GreetBot billing and payments.

Need more help?

Questions? Feedback? Email us at [email protected] or join our Slack community at greetbot.slack.com.