Direct message basics

Direct message basics

Learn the ins-and-outs of GreetBot’s simplest and most popular feature.


The most effective (and the most popular!) way to greet new members is to send them a direct message after they join. This is often the very first message they will see after signing in, giving you the perfect opportunity to make a great first impression and tell your new teammates everything they need to know to hit the ground running.

Typically, the kind of information that you might like to share would cover some of the following areas:

– Community guidelines / Code of Conduct;
– Slack etiquette;
– Tips for getting started;
– List of important channels;
– Where to introduce yourself;
– Links to documents and resources;
– Contact information;
– List of team admins.

Covering this information can help your new teammates get up to speed quickly and experience less downtime during the orientation phase. It will also free senior team members from sending welcome messages manually, enabling them to connect with the new joiners on a more personal basis.

  • Jimmy
    direct

  • GreetBot
    Cool, cool. Here is the direct message I send right after someone joins:

    Ahoy there @new_user_name! Good to have you here, make yourself at home 🤗

    What would you like me to do? You can type:

    Change to write a different message
    Add to set up another direct message
    Disable to stop sending this message
    Nevermind to quit setup

Type “direct” in chat with GreetBot to access your direct message configuration.

Configuring multiple messages

Beyond the initial, instant message you can also schedule additional messages to be delivered over time. To add, modify or turn off any of these messages you can type the word direct in chat with GreetBot. If you have multiple messages configured GreetBot will respond with the full list of active messages; if only a single message is configured you will be able to access it directly (like in the example above).