Direct message basics
Learn the ins-and-outs of GreetBot’s simplest and most popular feature.
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Written by Piotr Bakker
Updated on May 01, 2019
The most effective (and the most popular!) way to greet new members is to send them a direct message after they join. This is often the very first message they will see after signing in, giving you the perfect opportunity to make a great first impression and tell your new teammates everything they need to know to hit the ground running.
Topics to cover
Typically, the kind of information that you might like to share would cover some of the following areas:
– Community guidelines / Code of Conduct;
– Slack etiquette;
– Tips for getting started;
– List of important channels;
– Where to introduce yourself;
– Links to documents and resources;
– Contact information;
– List of team admins.
Covering this information can help your new teammates get up to speed quickly and experience less downtime during the orientation phase. It will also free senior team members from sending welcome messages manually, enabling them to connect with the new joiners on a more personal basis.
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Jimmy
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GreetBot
Cool, cool. Here is the direct message I send right after someone joins:Ahoy there @new_user_name! Good to have you here, make yourself at home 🤗
What would you like me to do? You can type:
Change to write a different message
Schedule to adjust message timing
Add to set up another direct message
Disable to stop sending this message
Nevermind to quit setup
Message GreetBot...
Configuring multiple messages
Beyond the initial, instant message you can also schedule additional messages to be delivered over time. To add, modify or turn off any of these messages you can type the word direct in chat with GreetBot. If you have multiple messages configured GreetBot will respond with the full list of active messages; if only a single message is configured you will be able to access it directly (like in the example above).