Welcoming guests

Configure dedicated welcome messages just for your guests.

Guests in your workspace have unique needs and objectives. You may, therefore, want to provide them with onboarding information that is either more narrow or more broad in scope compared to full members.


To configure direct messages for guest accounts, follow these steps:

  1. From your Dashboard go to Message Schedule.
  2. At the top of the page select “Add direct message.”
  3. Under the Audience tab choose Single-Channel, Multi-Channel, or All Guests.
  4. Choose when your message should be delivered.
  5. Type your message.
  6. Click on “Save message” to activate your configuration.


To configure dedicated guest messages you will need a paid subscription. Visit our Pricing page for detailed information on availability and pricing. Contact us at [email protected] if you have any questions.