Billing management

Your quick guide to GreetBot billing and payments.

  • Written by Piotr Bakker
    Updated on April 13, 2022

Here is a quick guide to help you better understand how GreetBot billing works. Learn about making payments, accessing your transaction history, managing your subscription, and more.

Billing basics

We charge a flat fee per Slack workspace. There is no limit as to how many members you can include each month. Whether there are 10 or 1000 members in your workspace, the price stays the same.

You can pay for your subscription either with a credit card or PayPal. We will only ask for payment information when you decide to upgrade to a paid plan.

Billing information

You can update your payment details or change your payment method at any time from your Account Dashboard at greet.bot/account.

Only the member of your Slack workspace who started your subscription can access your billing information. If you wish to transfer your billing account to someone else contact us at [email protected].

Payment receipts

Your bill is paid automatically each month and you receive a payment receipt at the time of the billing. You can access your transaction history at greet.bot/account/transactions.

By default, your receipts are sent to the email address used to start your subscription. If you wish to change your billing email address contact us at [email protected].

Canceling your subscription

You can cancel your subscription at any time from your Account Dashboard at greet.bot/account. Simply click on the “Cancel plan” button under “Settings” and follow the steps on screen. We do not refund payments that have already been made, but you won’t be billed if you cancel your subscription before your free trial ends.

Note: Removing GreetBot from your Slack workspace does not cancel your subscription.

Taxes & fees

All prices shown on our website include any applicable taxes and fees. Depending on your location, these may include sales tax or value-added tax (VAT).

Nonprofit pricing

We offer a discount for registered nonprofits, educational institutions and affiliated student groups. Get in touch with us to find out about special pricing options.

Contact

Do you have any other questions or need additional help with billing? Contact us at [email protected].